Have a problem with your Product? Here you'll find common questions. If you don't find what you need, please contact our support team.

Please note: The FAQs for projectors currently do not apply to Digital Cinema Projectors.





  • Your invoice can be accessed at our Order Status Lookup. Enter one piece of information in the top section (Order Number, PO, etc). and at least one piece of information in the bottom section (Customer Number, Bill to or Ship to Zip, etc.).
  • as long as the order has shipped, the Invoice Number will appear after the Tracking Number and Packing List Number.
  • Click on the Invoice Number 9XXXXXXX.
  • a copy of the invoice will be displayed with an option to print.


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